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Founded in early 2003 by partners and friends, Robert Newry and James Duckenfield, NewField IT has seen significant growth, both in the UK and the US where it opened its Philadelphia office in 2009.

Our services can be broadly divided into three areas:

Consultancy Services
Helping organizations analyze their requirements, develop a strategy, go to market and on-going optimization advice.

Software Services
Implementing, integrating and supporting software in the printing and imaging space.

Optimization Toolsets
Originally developed to optimize our Consultancy Services our MPS Toolset software, Asset DB, is used now by all the leading managed print providers, as well as several major end-user organizations.

In May 2011 NewField IT were acquired by the US-based Xerox Corporation. We continue to operate as an independent subsidiary, wholly-owned by Xerox. It is the stated intention of both parties that NewField IT continues to work as an independent consultancy, representing the best interests of each client. A number of steps are being taken to ensure this can be achieved:

  • All confidentiality agreements that are in place will be honored
  • We will continue to work from our own offices in Twickenham and Philadelphia, staffed by the same teams
  • We will keep our own, separate IT systems
  • Our existing current code of conduct will remain in place

We have always had to ensure that we show no fear when working with a client, especially where there are suppliers with whom we also partner. We will continue to conduct our business in the same professional, ethical and professional manner and our fundamental principle of "doing the right thing" for each client remains.

NewField IT is a member of Intellect, the UK trade association for technology companies and the international Managed Print Services Association MPSA. We play an active role in thought leadership at both organizations.

James Duckenfield is Chair of Intellect's Managed Print Services Group. The group brings together members with an interest in Managed Print Services (MPS) to facilitate both the customer and supply communities' understanding of managed print and its capabilities.

Robert Newry is a Board Member for MPSA (Managed Print Service Association), a not-for-profit organisation that serves the emerging Managed Print Services (MPS) Industry through development of standards and industry best practices. MPSA unites the different segments of the industry that bring value to MPS. For more information visit www.yourmpsa.org.

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NewField IT continually strives to set the highest standards of service provision, software development and security. As such we have documented our print consultancy and print software service processes to ISO9001:2008 standard and have become a registered supplier for UVDB. Additionally our Information Management Systems and Controls are ISO/IEC 27001:2005 - Information technology -- Security techniques -- Information security management systems accredited, audited and certified compliant with the international guidelines.

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Despite our growth we have remained true to our original values, as vendor independent print specialists neutral in advice around selecting a Managed Print Service (MPS) provider.

Since the beginning NewField IT has worked to build strong, unique and long lasting relations with all the leading MPS providers, thus ensuring a continual communication plan and up-to-the minute knowledge of the very latest technological developments within the industry; information that is shared with clients to ensure the best possible service deliverables.