Founded in early 2003 by partners and friends, Robert Newry and James Duckenfield, NewField IT has seen significant growth, both in the UK and the US where it opened its Philadelphia office in 2009.
Our services can be broadly divided into three areas:
Consultancy Services
Helping organizations analyze their requirements, develop a strategy, go to market and on-going optimization advice.
Software Services
Implementing, integrating and supporting software in the printing and imaging space.
Optimization Toolsets
Originally developed to optimize our Consultancy Services our MPS Toolset software, Asset DB, is used now by all the leading managed print providers, as well as several major end-user organizations.
In May 2011 NewField IT were acquired by the US-based Xerox Corporation. We continue to operate as an independent subsidiary, wholly-owned by Xerox. It is the stated intention of both parties that NewField IT continues to work as an independent consultancy, representing the best interests of each client. A number of steps are being taken to ensure this can be achieved:
- All confidentiality agreements that are in place will be honored
- We will continue to work from our own offices in Twickenham and Philadelphia, staffed by the same teams
- We will keep our own, separate IT systems
- Our existing current code of conduct will remain in place
We have always had to ensure that we show no fear when working with a client, especially where there are suppliers with whom we also partner. We will continue to conduct our business in the same professional, ethical and professional manner and our fundamental principle of "doing the right thing" for each client remains.
NewField IT is a member of Intellect, the UK trade association for technology companies and the international Managed Print Services Association MPSA. We play an active role in thought leadership at both organizations.
James Duckenfield is Chair of Intellect's Managed Print Services Group. The group brings together members with an interest in Managed Print Services (MPS) to facilitate both the customer and supply communities' understanding of managed print and its capabilities.
Robert Newry is a Board Member for MPSA (Managed Print Service Association), a not-for-profit organisation that serves the emerging Managed Print Services (MPS) Industry through development of standards and industry best practices. MPSA unites the different segments of the industry that bring value to MPS. For more information visit www.yourmpsa.org.
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NewField IT continually strives to set the highest standards of service provision, software development and security. As such we have documented our print consultancy and print software service processes to ISO9001:2008 standard and have become a registered supplier for UVDB. Additionally our Information Management Systems and Controls are ISO/IEC 27001:2005 - Information technology -- Security techniques -- Information security management systems accredited, audited and certified compliant with the international guidelines.

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Despite our growth we have remained true to our original values, as vendor independent print specialists neutral in advice around selecting a Managed Print Service (MPS) provider.
Since the beginning NewField IT has worked to build strong, unique and long lasting relations with all the leading MPS providers, thus ensuring a continual communication plan and up-to-the minute knowledge of the very latest technological developments within the industry; information that is shared with clients to ensure the best possible service deliverables.
About
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PROJECT MANAGER, UNIVERSITY COLLEGE LONDON
Says...
"Untitled document The management team and all those engaged in interviews with NewField IT were very impressed with the professionalism shown by the consultants. Look forward to working with NewField IT again." -
HEAD OF FACILITIES SERVICES, WEST SUSSEX COUNTY COUNCIL
Says...
"This is the best experience I have had for a long time of working with an external consultancy which has produced solid recommendations for the organisation to adopt and buy into." -
HEAD OF FACILITIES, TOP 10 UK LAW FIRM
Says...
"NewField IT has performed a review of filing and document management which has identified significant business improvements and has led to a further four projects to deliver the recommendations." -
HEAD OF PROCUREMENT, DLA PIPER UK
Says...
"Your work is proving invaluable in terms of putting me in an informed negotiation position." -
SENIOR IT SERVICES MANAGER, GLOBAL INVESTMENT BANK
Says...
"Untitled document Please pass on our appreciation to your senior consultant, who scheduled and conducted over seventy face-to-face interviews with some very demanding users. The Audit and Design stage is a critical part of the project's su" -
SENIOR IT SERVICES MANAGER, GLOBAL INVESTMENT BANK
Says...
"Untitled document I would like to extend our sincere thanks to everyone at NewField IT who conducted the printer audit. We are very pleased with the professional way in which the audit was conducted." -
PROJECT MANAGER, SOUTH LAKELANDS DISTRICT COUNCIL
Says...
"Untitled document NewField IT delivered the data printing system on time and within budget. Their Senior Consultant was also very valuable in discussions with the hardware vendor, both from a technical and price benchmarking perspective." -
DIRECTOR OF FACILITIES, TOP 10 UK LAW FIRM
Says...
"Untitled document NewField IT played a key role in enabling a smooth, trouble-free transition to a much improved working environment, on-time and with the minimum disruption to the business" -
GLOBAL HEAD OF SERVICES UK ‘MAGIC CIRCLE’ LAW FIRM
Says...
"“NewField ITs expertise and professionalism allowed us to achieve a successful global approach that we had previously struggled to achieve for two years”" -
PERFOMANCE MANAGER, LARGE UK CORPORATION
Says...
"Untitled document From start to finish of the engagement it was good to work with someone interested in our setup and who listened to our requirements; and delivered to scope!" -
HEAD OF FACILITIES SERVICES WEST SUSSEX COUNTY COUNCIL
Says...
"...your undoubted knowledge and experience in print was evident throughout the work, which again, has given so much credibility to the outcome." -
IMPLEMENTATION MANAGER, IPSO HEWLETT-PACKARD
Says...
"Driven by excellent team leadership, the teams completed all discovery audits with great efficiency and accuracy, despite the often challenging environment encountered in the multi-building and potentially hostile production environment." -
HEAD OF FACILITIES SERVICES, WEST SUSSEX COUNTY COUNCIL
Says...
"I really could not fault the approach adopted by NewField throughout the project and feel that a real benefit was the Senior Consultant's readiness and willingness to work with us to produce a quality product to agreed timescales." -
PRINT CONSOLIDATION MANAGER, UNIVERSITY COLLEGE LONDON
Says...
"Untitled document The timescales within which Bob turned around the document were impressive. The management team and all those engaged in interviews with NewField IT were very impressed with the professionalism shown by Geoff & Bob. L"


